The one stop for all your security solutions. From changing a lock to an integrated security system involving locks, window grilles, safes, intruder and fire alarms, CCTV, access control or van security deadlocks and shields, we can provide protection for you and your property. We cover throughout Hastings, Bexhill, Eastbourne, Rye, Camber, Robertsbridge and East Sussex.
I recently called Stuart of Bowie Lock & Security when we had a problem with one of our company's vehicles. Somehow the boot of one of our vans locked and we could not get it open. Stuart initially asked all the investigating questions to get to the root of the problem. Initially Stuart did not think that he would be able to help us and directed me to the dealership. We believed that what was required was for the dealership to connect the vehicles electronics to a computer system in order to open the boot. After contacting the dealership we were informed that their next available slot was 2 months away. After visiting 3 independent garages no one seemed to be able to help. This left us with a major problem and a vehicle out of action.
Despite this being outside of Stuart's remit he asked when I saw him next whether we had sorted the problem. I told him no so he said that he would come to the vehicle the next day to see if he could help. Stuart turned up prompt as arranged and got stuck in and I left him to it. There was no access to the lock from the inside except a small hole in the cage barrier that Anthony had cut the day before to climb through to see if he could open from the inside.
About 20 minutes later Stuart informed me that he had got the boot open. When I asked him how he said that he had climbed through the very small hole and picked the lock from the inside. I was quite impressed and shocked at the lengths he went to, to get the boot open for us.
I was very impressed by Stuart's responsiveness and the fact that he did not just pass me onto someone else despite this being a dealership issue. I was even more impressed by Stuart's commitment to ensuring that my issue was dealt with.
I would have no hesitation in recommending Stuart of Bowie Lock & Security and I can confirm that Stuart will go the extra mile to help his customers out.
Thank you Stuart.
Director A&A Cleaning Services Ltd.